1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make investments, or contact our support team.
Personal Information
- Name, email address, and username
- Wallet addresses for cryptocurrency transactions
- Investment preferences and transaction history
- Communication records with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our mining platform services
- Process investments and calculate rewards
- Facilitate cryptocurrency transactions
- Send important updates about your account
- Provide customer support and respond to inquiries
- Detect and prevent fraudulent activities
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who assist in platform operations
- In connection with a business transfer or merger
4. Data Security
We implement comprehensive security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure hosting infrastructure with industry standards
- Regular backups and disaster recovery procedures
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Prevent fraud and ensure platform security
Transaction records are retained for at least 7 years to comply with financial regulations.
6. Your Rights
You have the following rights regarding your personal information:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications
- Export your data in a portable format
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze platform usage and improve performance
- Provide personalized content and recommendations
- Ensure platform security and prevent fraud
You can control cookie settings through your browser preferences.
8. Third-Party Services
Our platform may integrate with third-party services for:
- Payment processing and cryptocurrency transactions
- Analytics and performance monitoring
- Customer support and communication tools
- Security and fraud prevention services
These services have their own privacy policies, and we encourage you to review them.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
10. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our platform
- Sending email notifications to registered users
- Displaying prominent notices on our website
12. Contact Us
If you have questions about this privacy policy or our data practices, please contact us through our support channels available on the platform.